Seven-Phase Project Process
A transparent framework that keeps budgets visible, stakeholders aligned and systems rock-solid.
0 Kick-off
Before Day 1 we confirm three things—so nobody starts on shaky ground:
1. Review Project Stages: Walk through every phase and deliverable together.Remove ambiguity and surface risks early.
2. Finalise Statement of Work: Sign off scope, fee schedule and payment triggers.Lock scope and commercial terms.
3. Kick-off Meeting: Align stakeholders, tools and timelines.Launch the Discovery phase with shared goals.
Discovery & Requirements
-
Process-mapping workshops & stakeholder interviews
-
Feasibility and ROI modelling
-
Key deliverable: Requirements Specification (your project’s single source of truth)
Solution Design
-
Logical & physical architecture diagrams
-
Technical stack, middleware and compliance notes
-
Key deliverable: Solution Design Document
Development & Configuration
-
Low-code connectors, custom scripts and API glue
-
Version control, dev/test/prod segregation
-
Key deliverable: Functioning integration components in sandbox
Testing & Quality Assurance
-
Unit & Integration Tests > Automated suites validate each workflow connector.
-
User Acceptance Testing > Client-driven scenarios confirm edge cases and UX.
-
Key deliverable: Test report pack and UAT sign-off
Deployment & Implementation
-
Cut-over plan with rollback paths
-
Post-deployment smoke tests
-
Key deliverable: Live integration in production
Training & Handover
-
Interactive workshops, run-books and video guides
-
Admin handover + system documentation
-
Completion metric: 100 % user acceptance and sign-off
Maintenance & Support (Optional)
-
Real-time monitoring & alert dashboards
-
Change-management SLAs for patches and enhancements
-
Key deliverable: Ongoing Support Agreement